MNM Investments
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Privacy Policy

Last updated June 2026

This Privacy Policy explains how MNM Investments (MNM Investments LLC, "we," "us," or "our") collects, uses, shares, and protects information when you visit our website or request a cash offer on your home. By using our website, you agree to the practices described below.

Important notice regarding text messaging data. MNM Investments does not share customer SMS opt-in information — including mobile phone numbers and consent records — with any affiliates or third parties for marketing, promotional, or any other purpose unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

Information We Collect

When you submit a form on our website, we collect the information you provide, which may include your name, property address, phone number, email address, and details about the property you want to sell, such as its condition, occupancy, and your timeline.

We also automatically collect limited usage and analytics data when you visit the site, such as your device type, browser, pages viewed, and how you arrived at the site.

How We Use Your Information

We use the information you provide to evaluate your property, prepare a cash offer, and contact you about that offer and your request. We may also use it to respond to your questions, provide support, and improve our services and website.

SMS / Text Messaging Terms

Program description

Text messaging is opt-in only. MNM Investments (MNM Investments LLC) sends text messages solely to people who submit a cash-offer request on our website and check a consent box. Consent is collected exclusively through our web form via dedicated, optional, unchecked-by-default checkboxes, and every opt-in is recorded with a timestamp. Checking a box is never required to submit the form, receive an offer, or use our services.

There are two separate message programs, each with its own checkbox:

  • Non-marketing messages about your cash offer request: offer updates, scheduling, and follow-up on the property you asked us to evaluate. Example: "MNM Investments: Hi Maria, the cash offer you requested is ready. When's a good time for a quick call to review it? Reply HELP for help, STOP to opt out."
  • Marketing messages with occasional offers and market updates about our home-buying service, sent only if you check the separate marketing box. Example: "MNM Investments: Hi James, you previously requested a cash offer from us. Want an updated no-obligation offer on your home? Reply YES, or STOP to opt out."

Opting out

You can cancel the SMS service at any time by texting STOP. After you send STOP, we will send one final message confirming you have been unsubscribed, and you will receive no further messages. To rejoin, reply START or sign up again through our website.

Help & support

Reply HELP to any message, call us at (909) 203-7020, or email info@themnminvestments.com.

Message frequency & rates

Message frequency varies based on your conversation with us. Message and data rates may apply depending on your mobile carrier and plan.

Carriers & delivery

Supported carriers include AT&T, Verizon, T-Mobile, and others. Carriers are not liable for delayed or undelivered messages.

Eligibility

You must be at least 18 years old to participate in either message program.

Mobile data protection

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Compliance & privacy

Our messaging practices are designed to comply with the Telephone Consumer Protection Act (TCPA) and CTIA messaging guidelines. See our Privacy Policy for how we handle the information you share with us.

How We Share Your Information

We do not sell your personal information. We share it only with service providers who help us operate our business and follow up with you, such as the CRM and communication providers we use to manage requests, send messages, and schedule calls. These providers may use your information only to provide services to us. We may also disclose information when required by law or to protect our rights.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Cookies & Analytics

Our website may use cookies and similar technologies to keep the site working properly, remember your preferences, and measure performance through analytics. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended if you do.

Your Choices

You can ask us to stop contacting you at any time, or request to access, correct, or delete the personal information we hold about you, by using the contact details below. We will respond to reasonable requests as required by applicable law.

Data Security

We take reasonable measures to protect the information we collect from loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to safeguard your information.

Children's Privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us their information, please contact us so we can remove it.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us: